Service

At Zed-Air Heating and Air Conditioning, we service all makes and models of furnaces, air conditioners, fireplaces, humidifiers, heaters, ventilators, dehumidifiers, UV lights, and air cleaners. We are committed to providing our Customers with the best service possible, and we do this by providing an honest diagnosis of any issues you are having and a fair price for providing the solution!


We Guarantee Our Work

Our diagnosis is included in the initial fee. You will always be made aware of the repair needed and the cost of the repair before any repairs are completed. If your system is not diagnosed right the first time we will not charge you for the second visit. Our technicians are fully licenced technicians NOT part changers! They are continually taking courses and attending seminars on new equipment and new technology, so they can efficiently diagnose and repair your system. Our vans are fully stocked with the right tools for the job, and parts for all of the equipment we sell and most other major brands.


By definition, a Factory Authorized Carrier Dealer is a recognized dealer who is certified by the Carrier Corporation to have performed HVAC repairs, installation and maintenance that meets meticulous national standards. A very small percentage of companies have earned such distinctions, so hiring such a company is an assurance that you will receive state-of-the-art customer service, sound business practices, and high end expertise on technical aspects of your HVAC repair services.


Call Us Day or Night 365 Days a Year

Before calling a service company for your furnace, please ensure to always check your filter. Even if it feels like you just replaced it, check it again!

  • Make sure the furnace vent terminations are not blocked or plugged
  • Turn off breaker for furnace
  • Check batteries in thermostat, replace if needed. 
  • Wait 5 minutes to turn the furnace breaker back on 
  • Make sure furnace service switch (often confused as light switch) is in the on position 
  • Check thermostat is set to heat and turned up to desired temp 
  • Check to see if furnace comes on 
  • If it comes on wait 1/2 hour to see if temperature changes

If no changes, then call Zed-Air on 519-455-7970.

Before Calling a Service Company for Your Air Conditioner

  • Always check your filter…! (80% of our calls are dirty filters!)
  • Turn off breakers for A/C and furnace
  • Wait 5 minutes to turn them back on
  • Make sure the furnace service switch (often confused as light switch) is in the on position
  • Check if thermostat is set to cool and turned down to desired temperature
  • Check to see if the furnace fan comes on
  • Check to see if the outdoor unit comes on
  • If both come on, wait 1 hour to see if temperature changes

If no changes, then call Zed-Air on 519-455-7970.

Furnace Maintenance

Our technicians will perform a 21 point inspection on your furnace to ensure it is working safely and efficiently. Ideally your furnace should be maintained when the equipment is not in use, to make sure that it will operate safely and won’t break down unexpectedly when it is needed during winter. Parts and components of furnaces such as gas lines need to be proactively checked to ensure that there are no dangerous gas leaks. Safety controls should also be inspected to make sure that they are working properly. Air filters of furnaces need to be checked to determine if they need to be cleaned or replaced. Clogged filters that are not cleaned or replaced will overburden the furnace and negatively affect energy efficiency.


Annual preventative maintenance may also be a requirement to keep your warranty valid as well. Many manufacturers state on warranty documentation that installation and maintenance by a licensed HVAC service provider are a part of the warranty conditions.


Air Conditioner Maintenance

As you would expect, regular maintenance is recommended to help extend the energy efficiency and lifespan of your cooling system. Most homeowners can inspect and clean or replace an air filter. But an HVAC professional will dig deeper with regular tune-ups. They can clean and inspect components like the compressor, evaporator coil, condenser coil, fan and motor assemblies, and condensate drains. And, they can make adjustments and minor repairs that can improve performance and potentially help prevent bigger issues and a higher repair cost down the road.


Annual preventative maintenance may also be a requirement to keep your warranty valid as well. Many manufacturers state on warranty documentation that installation and maintenance by a licensed HVAC service provider are a part of the warranty conditions.

Zed-Air Heating and Air Conditioning Does Service and Repairs to Most Manufacturers

Aire-Flo, Amana, American Standard, Anthes, Arcoaire, Armstrong, Brant, Carrier, Clare, Comfort Maker, Coleman, Comfort-Maker, Concord, Conquest, Daikin, Day and Night, Ducane, Fraser-Johnston, Friedrich, Frigidaire, Fujitsu, G.E., General Electric, Gibson, Goodman, Heil, ICP, Intertherm, Janitrol, KeepRite, Kenmore, Lennox, Luxaire, Maytag, McClary, Mitsubishi, Napoleon, Nordyne, Olsen, Payne, Rheem, Roberts Gordon, Ruud, Samsung, Sanyo, Sears, Smart, SpacePak, Tappan, Tempstar, Trane, Weatherking, Westinghouse, Whirlpool, and York.


Replace the Filter

One of the easiest preventative maintenance tasks you can perform yourself is to clean or replace your system’s air filter. The air filter for your system will be located in or near your indoor unit. Whether it is a basic 1-inch filter, a larger, 4-inch media filter or a more sophisticated electronic air cleaner or purifier, the filter should be cleaned or replaced periodically. These filters can help with indoor air quality by removing airborne particles and pollutants from your home. They can also help keep your system operating at its peak performance by reducing the buildup of dust, dirt and other particles from accumulating on internal components like the blower motor. How often you need to clean or replace the filter depends on a number of factors:

  • The quality and type of filter
  • Environmental issues such as pets and smoke from a fireplace, tobacco or cooking
  • If you or family members suffer from allergies or asthma
  • How often the system runs due to thermostat settings/personal preferences
  • Use of constant fan for air circulation

It’s a good idea to check and inspect your filter at least once every 2-3 months. Some filters, such as the wider 4-inch media filters can last up to 1 year before replacing. Whenever possible, follow your manufacturer’s recommendations for filter maintenance. In general, to clean or replace your AC system filter, follow these steps:

  • Turn off system power at the thermostat, the breaker box, or the power shutoff switch located on/near the indoor unit.
  • The exact location of the filter can vary depending on the indoor unit. Look for the filter along the sides, top or bottom of the blower cabinet. The filter may be positioned horizontally or vertically, depending on the model. Or in some cases, especially on older models, the filter may be found inside the blower cabinet.
  • Once you have ensured the system is disconnected from power, remove and inspect the filter for excessive dust buildup or debris. Clean the filter with a vacuum attachment or replace with a new filter.
  • Make sure the filter is positioned properly and that the airflow arrows are pointing in the correct direction.
  • Replace the cabinet cover and restore power.

Information

Zed-Air Heating & Air Conditioning
1112 Frances Street
London, ON

N5W 5N5

Phone: 519-455-7970

Email: zed-air@outlook.com

Hours

Monday – Friday: 8:00 AM – 5:00 PM
Emergency Service Hours: 7:00 AM – 11:00 PM

Service Area

Based in London, Ontario, we service surrounding areas within a 45-minute radius, including the communities below:

  • London (and surrounding areas)

  • Port Stanley

  • St. Thomas

  • Strathroy-Caradoc

  • Woodstock

  • Ingersoll

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